HOW WE WORK

The Referral Process at Ascend Infusion

At Ascend Infusion, we make the referral process as simple and efficient as possible so you can feel confident your patients are in expert hands from start to finish.

What We Offer

1
SUBMIT REFERRAL

Any provider at your practice can submit referrals via EHR or fax. Include the following:

  • Patient demographics & insurance details
  • Signed order & supporting office notes
  • Relevant lab results & contact information for the referring provider
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REFERRAL REVIEW

Once received, our team will confirm and review the referral for accuracy and to confirm the order can be filled at Ascend Infusion.. If the requested drug is new to us, we’ll ensure safety protocols and staff training are in place.

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BENEFITS & ELIGIBILITY VERIFICATION

We verify insurance coverage, submit prior authorization requests, and collaborate with your office to handle any issues related to approvals or denials

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NURSE REVIEW

Our experienced infusion nurses review patients’ medical history, lab values, and orders before scheduling to ensure optimal care.

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PATIENT OUTREACH

Our coordinator will contact the patient, schedule their visit, and guide them on what to expect—both for their new patient office visit and first infusion appointment. We’ll also review financial responsibilities, including any co-pay card options.

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NEW PATIENT VISIT

Patients will have an initial consultation to review relevant medical history. If needed, this can be scheduled on the same day as the first infusion.

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INFUSION ADMINISTRATION

The patient will sign a consent form on the day of the infusion. Our expert team will administer the therapy according to the protocols, closely monitoring vital signs.

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PATIENT FOLLOW UP & SCHEDULING

After the first infusion, the Ascend Infusion team will contact the patient to see how they are feeling and to schedule their next appointment.

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Our streamlined referral process ensures a seamless experience for you and your patients.

START A REFERRAL

Our referring partners

Ascend Infusion is committed to clear communication, accurate documentation, and coordinated care between providers, ensuring that each patient’s infusion therapy progresses smoothly and without interruptions. We see ourselves as trusted partners to each physician who refers their patients to our care.

What Makes Ascend Infusion Different

1
Care Coordination

Infusion Flow Sheet Management:

After an infusion, the flow sheet, signed off by the infusion nurse and supervising physician, is faxed to the referring physician for their records. This ensures proper documentation and continuity of care.

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Patient Tracking

Ongoing Care Tracking: Ascend Infusion monitors each patient’s journey, ensuring that all necessary documentation is in place for continued treatment.

Key Measures Tracked:

Annual Office Visits: Patients are tracked to ensure they are scheduled for any required yearly visits.

Updated Medical Records: Ascend Infusion ensures that updated records from the referring provider are obtained before each infusion or as required by treatment protocol.

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We want you to feel confident your patients are in expert hands from start to finish.